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Question:

Does Orbita have a SOC2?

Answer:

Orbita is SOC2 compliant. For more information, please contact your sales contact at Orbita

Frequently Asked Questions

Tell me about Orbita's compliance
Orbita ensures that your data is being handled in a manner that is in accordance with applicable laws, regulations, and standards. Learn more on Compliance
Does Orbita support GDPR?
Orbita, Inc. respects the privacy of its Customers, suppliers, business partners, and individuals that entrust us with their personal information. Orbita on behalf of our Customers, may collect personal information in accordance with the laws and regulations of the countries in which the information is collected, used, and managed. Orbita maintains compliance to the GDPR data protection principles through policy enforcement, supporting processes, and continued training. In addition, Orbita complies with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and Switzerland to the United States. Orbita has certified to the Department of Commerce that it adheres to the Privacy Shield Principles. You can view the Orbita Privacy Policy here: https://orbita.ai/orbita-privacy-policy/
Does privacy and security matter in healthcare?
Ensuring the privacy and security of personal information is already an imperative for anyone including Orbita operating in the healthcare industry. Providers, payers, and other organizations that handle personal health data are bound by law to ensure that these data do not get mishandled or improperly exposed.  Data “breaches” are unfortunately all too common and their repercussions are very serious and expensive – first, for the patients whose privacy has been compromised, but also for the responsible healthcare organization who must answer to (and pay fines to) the government bodies who set and enforce the regulations for healthcare data privacy and security. In the U.S., these regulations for healthcare are described by a regulation called HIPAA. Take a look at our whitepaper -- Secure Voice in Healthcare: The What, Why, and How of HIPAA-Eligible Voice Assistants: https://go.orbita.ai/white-paper-secure-voice-in-healthcare-hipaa-eligible-voice-assistants
Is Orbita HIPAA compliant?
Orbita is a HIPAA compliant platform for healthcare voice and chatbot powered virtual assistant. Orbita ensures that your data is being handled in a manner that is in accordance with applicable laws, regulations, and standards. The Health Insurance Portability and Accountability Act (HIPAA) represents the standard for the protection of patient sensitive data. Companies handling protected health information (PHI) must have appropriate protective processes and safeguards in place and follow them in order to ensure HIPAA Compliance. Covered entities and business associates must meet HIPAA Compliance if they are also handling PHI. Other entities including subcontractors and other related business associates must also be in compliance. Orbita solutions are designed to allow customers to have full control of their data including the potential use of ePHI. As Orbita does not manage this data directly, we may act on behalf of our customers as a business associate and have supporting systems in place to ensure compliance to HIPAA. Learn More
Do virtual assistants need to be HIPAA compliant?
Healthcare-related voice assistants can be organized into five categories along a spectrum; those used to Inform, Assist, Assess, Dispense, and Prescribe. Applications in the Inform and Assist categories don’t require personal information. There are no HIPAA concerns with these types of voice assistants. Applications further along the spectrum (Assess, Dispense, and Prescribe) need the personal health information (PHI) of the person using the conversational application to be not only useful but also provide relevant medical information. For a voice assistant to be truly HIPAA compliant, the PHI of the person using it must be stored in a secure backend system. Learn more here.
Does Orbita use HITRUST?
Orbita maintains HIPAA compliance using the HITRUST CSF for all policies and procedures supporting our platform and services.
What is Orbita's Privacy policy?
Orbita’s data privacy values and principles are established and in place to keep your data confidential. Learn More Orbita values your privacy and respect your right to know how information about you is collected and used. Orbita’s Privacy Policy describes how we collect, classify, use, and disclose data and information we may handle. Learn More about Orbita's Privacy Policy
What Privacy Shield does Orbita have?
Orbita has the U S Privacy Shield certification from the U S Department of Commerce. Orbita complies with the E U U S Privacy Shield Framework and the Swiss U S Privacy Shield Framework, as set forth by the U S Department of Commerce regarding the collection, use, and retention of Personal Data transferred from the European Union and Switzerland to the United States. Orbita has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.