Both Amazon Echo and Google Home Assistant have developed into excellent voice assistants. The speaker in Amazon Echo Show has a richer sound quality than doe the Google Home. Both are continuing to expand their knowledge graph, but Google has the edge on answering questions.
An Always Listening Device: A device that is always listening to detect a “wake word.” For example, you may say to your smart speaker, "Alexa," "Echo," or "OK Google." When detected, the audio captured after the wake word is sent for additional processing.
76.5 million people have ever tried a smart speaker. There are 61.5 million active users of smart speakers.
Amazon continues to maintain a smart speaker market share lead with 61.9% share. Google has settled in at 24% market share while Apple’s share continues to fall and now sits at 2.1%.
Hearing and visual impairment are supported by Orbita's Omni-channel platform. For example, an Echo Dot only requires voice, and a visually impaired user has no disadvantage in using these types of devices.
Mixed-initiative Dialog: Interactions where the user may unilaterally issue a request rather than simply provide exactly the information asked for by system prompts. For instance, while making a flight reservation, the system may ask the user, “What day are you planning to fly out?” Instead of answering that question, the user may say, “I’m flying to Denver, Colorado.” A Mixed-initiative system would recognize that the user provided not the exact answer to the question asked, but also (additive), or instead (substitutive), volunteered information that was going to be requested by the system later on. Such a system would accept this information, remember it, and continue the conversation. In contrast, a Directed Dialog system would rigidly insist on the departure date and won’t proceed successfully unless it received that piece of information.
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