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A Chatbot is an assistant that communicates with us through a web chat or text message. Chatbots can be integrated into websites, instant messengers, social applications or mobile applications. It is the Chatbot platform that gives the chatbot the brains.
The backend of a chatbot is a combination of services. Some of these services include
knowledge graph, search, cms, asset repository, notification services, flow management, survey engine, calendar module, and integration to other backend health technology.
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