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With a digital front door strategy in place, healthcare organizations can empower their patients to easily find them online and quickly navigate healthcare information and services to find the right doctor or location and get scheduled to be seen
What’s exciting is that by using conversational AI, virtual assistants have the capacity to provide a curated and personalized experience. The technology can incorporate existing information (EMR, provider database, hospital website, etc.) into the conversational experience while also sourcing new information in contextually appropriate ways