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Question:
What is sentiment analysis?
Answer:
Virtual assistants incorporate sentiment analysis, which can detect the mood of the user - whether they are positive, neutral or negative. This information can be used to guide the user.
If frustration is detected the conversation can automatically be escalated from a virtual assistant to a real human.
Orbita provides sentiment analysis functionality.
Frequently Asked Questions
What is Voice Biometrics?
Voice Biometrics: Technology that identifies specific markers within a given piece of audio that was spoken by a human being and uses those markers to uniquely model the speaker’s voice.
The technology is the voice equivalent of technology that takes a visual finger print of a person and associates that unique finger print with the person’s identity. Voice Biometrics technology is used for both Voice Identification and Voice Verification.
This can be used to identify the patient using a smart speaker.
What is a chatbot?
A Chatbot is an assistant that communicates with us through a web chat or text message. Chatbots can be integrated into websites, instant messengers, social applications or mobile applications. It is the Chatbot platform that gives the chatbot the brains.
The backend of a chatbot is a combination of services. Some of these services include
knowledge graph, search, cms, asset repository, notification services, flow management, survey engine, calendar module, and integration to other backend health technology.
What are the features of Orbita?
Orbita's features include: Voice Search, FAQ, Surveys, Member Services & Digital Marketing, Sales Enablement, Remote Patient Monitoring & Clinical Trials, and Digital Therapeutics.
Full List of Features of the Orbita Platform:
Account linking
Data collection
Diagnostics
Documentation
Extensible data schemas
HIPAA compliance
Knowledge graph
Low code platform
Machine learning
NLP (natural language processing)
OAuth authentication
Permissions & roles
Pluggable authentication
Push notifications & alerts
REST API
Scalable cloud infrastructure
Search and content indexing
Web & mobile SDK
Templating language
User management
User registration
Visual programming language
Wearable device connectivity
Web based administration
What events is Orbita at?
Orbita is pleased to present and exhibit at many events. Please reach out to schedule a meeting with an Orbita team member during the events you'll be attending. See our events calendar here.
What is the Orbita experience designer?
The Orbita Experience Designer is a module in Orbita for developers, it is a low code drag and drop interface. Its primary role is to integrate with 3rd party systems, microservices and provide the connective glue that ties all of the Orbita modules together.
Enterprise-grade integration with existing business systems (EHR, CRM, Reemote Patient managerment Systems and Care Management systems), data from other IoT and digital healthcare devices, and 3rd party services (cognitive AI, sentiment, predictive analytics, content, and more)
In-context debugging to be able to add debug nodes to any flow, easily see and expand objects and perform real-time debugging
Node library consisting of 100+ nodes. Input & Output Nodes to integrate with HTTP, AJAX, JSON, REST, Websocket, MQTT
Integrate with web content management systems and any micro service and be able to transform from HTML to SSML
Send SMS, emails, notifications
Learn More
What is the Orbita experience manager?
The Orbita Experience Manager is a web-based portal to easily create, manage, and optimize conversational experiences. Designed for healthcare professionals to manage the user experience on voice and chatbot applications.
For More Information:
Experience Management Console
Orbita Insights
Orbita Calendar
Intents, Slots, and Utterances
Orbita Dialogue Prototyping Engine
Survey and Assessments
What is Orbita reminders?
Orbita has the ability to add notifications and reminders to an Alexa skill, Google action, remote monitor application, SMS, or mobile app notification.
The Orbita Medication module is designed to quickly add notifications and reminders to an Alexa skill, Google action, or a remote monitor application. With Orbita's experience designer, integration to back end systems to update compliance is made easy.
How do you add a video to dialogFlow?
Orbita has built-in business-friendly content management and asset management system. It supports uploading audio files, images, files, and videos. This makes it easy to build an Alexa Skill or a Google action. When uploading audio, Orbita will format the audio to work on Smart speakers. Orbita can integrate with other asset management systems as well as YouTube.
Is Orbita compatible with Amazon Alexa?
Orbita is an omnichannel platform for creating virtual assistants that work with Amazon Echo, Google Home, Web chatbots, analog phones, IVR, bi-directional SMS, mobile IOS and Android smartphones, Slack, Facebook, and other social channels.
What does Orbita do for patient education?
Orbita offers OrbitaCONNECT which supports the creation of virtual health assistants that engage, inform, and empower patients at home to manage their health through personalized patient education and guidance. Learn more here: https://orbita.ai/orbita-connect-virtual-health-assistant-care-continuity/
How many smart watch owners want to have voice integration for healthcare related services?
Over two-thirds of smartwatch owners want to have voice integration for healthcare-related services.
Is there a voice platform that supports Taxonomy?
Orbita's Taxonomy module is used to manage content in categories and subcategories.
In most cases, Orbita Answers is the better solution
What is voice identification?
Voice Identification (Voice ID): The capability of discerning a speaker’s identity among a list of possible speaker identities based on the characteristics of the speaker’s voice input. Voice ID systems are usually trained by being provided with samples of speaker voices.
Related Topics
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